Terms of Service - Quality Water Northwest

Effective Date: 07.07.2026

Welcome to Quality Water Northwest (“we,” “us,” “our”). These Terms of Service govern your use of our website (qualitywaternw.com) and any services, forms, or SMS communications we provide. By using our website or Services, you agree to these Terms.

WHO MAY USE OUR SERVICES
Our Services are for individuals 18 years or older located in the United States, requesting water treatment, filtration, or water heater services for a home or business.

ACCEPTABLE USE
You agree not to provide false information, use our Services unlawfully, interfere with our website or systems, or harass our staff or technicians.

SMS TEXT MESSAGING
If you opt in through our website, you may receive SMS messages from Quality Water Northwest, including service updates, appointment confirmations, and review requests, and — if you separately opt in — promotional offers. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to unsubscribe, or HELP for assistance. See our Privacy Policy for details.

SCHEDULING AND SERVICE REQUESTS
Requests submitted through our website or by phone are subject to technician availability and confirmation by our team.

PAYMENT AND FINANCING
Pricing is provided by estimate or quote at the time of service. Financing options, where offered, are subject to credit approval and the separate terms of the financing provider.

GUARANTEES AND WARRANTIES
Product warranties (including Kinetico manufacturer warranties) and any Quality Water Northwest service warranties are governed by the specific terms provided to you at the time of purchase or service, not by this website.

INTELLECTUAL PROPERTY
All content on this website belongs to Quality Water Northwest or its licensors and is protected by copyright and trademark law.

PRIVACY
Your use of our Services is governed by our Privacy Policy (https://www.qualitywaternw.com/privacy-policy/).

LIMITATION OF LIABILITY
To the fullest extent permitted by law, Quality Water Northwest is not liable for indirect, incidental, or consequential damages arising from your use of our website. This does not affect any product or service warranty stated at the time of purchase.

GOVERNING LAW
These Terms are governed by the laws of the State of Washington.

SUSPENSION
We may discontinue communication (including SMS) with anyone who violates these Terms or is abusive toward our staff. You can stop SMS messages at any time by replying STOP.

CHANGES
We may update these Terms from time to time; changes will be posted here with a revised effective date.

CONTACT US
Quality Water Northwest
11711 East Trent Avenue, Spokane Valley, WA 99206
Phone: (509) 327-1433