Don’t Buy Water Softeners Online

June 24, 2019
By Quality Water Northwest

Hey, who doesn’t love online shopping? It’s fun, it’s cheap, and there’s no obnoxious clerks asking you if you’re finding everything okay. Plus, with sights like Amazon, you only have to wait a couple days to get what you want! Appealing as these benefits are, there are several downsides to doing your purchasing online. The sweater doesn’t quite fit, or the new toy isn’t really the color you thought, or the fabric isn’t as tough as advertised.

Most of the time, a small discrepancy between what you think you’re getting and what you’re actually getting is no big deal. However, when it comes to water treatment, you’re better off going local and getting guaranteed results.

There’re two primary problems with buying water treatment equipment online. First, not all homes require the same kinds of treatment systems. To know what is right for your home, you need to have a water chemistry test performed, which can only be done in person with water from your home. Some online companies try to sell their equipment with the idea that it will work for any home no matter the water conditions. Second, when you purchase from an online vendor, there’s no one who will install your water treatment system for you, which requires a lot of specialized knowledge.

Don’t risk getting a faulty or under-performing system. Trust the professionals, who will test your water for free, and install the exact right treatment system for you and your home.

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At Quality Water Northwest, your satisfaction is our priority! See for yourself what our customers have to say about working with us.

"Beyond 5 star experience!!"

Quality Water Northwest is a beyond 5 star experience!! We have an extensive home water and filtration system and the service we continue to receive from them is excellent. They explain things in detail, they talk to your level of knowledge, they are patient, and they are great at what they do! On top of all that they are wonderful people to deal with, Jason and Matt in the field, and Connie in house ~ all are quality individuals and employees that represent the company very well. They are quick to respond when a need arises and are very solutions oriented in order to make the best decisions on behalf of the customer. Customer focused, water system experts!! Highly recommend!
- Nancy

"I highly recommend them."

Our lake house ran lake water throughout the house. When we decided to upgrade to a fresh water system we did our research and chose Quality Water Northwest for a filtered water system. As a business owner, I am always watching for excellent customer service and expectations met. Quality Water Northwest gets my 5 stars. Everything they installed was done right. Their staff was very responsive with questions and small adjustments once we were up and running. I waited to be sure we were happy before writing a review. We've been enjoying "Quality Water" for a year now. I work with so many companies. Few stand out as they do. These folks are on my top shelf. Very refreshing. I highly recommend them.
- Tom

"A true blessing!"

Many years of ongoing problems with my "other" unit. I called Quality and found INTEGRITY to be the main focus of this OUTSTANDING company. The owner personally arrived, provided an outstanding review of our needs, and a "no nonsense" price. The installer was amazing! and staff are excellent. I can't recommend this outstanding company highly enough!!! Needless to say the Kinetico softener is trouble free and a true blessing over our previous junkola equipment.
- Thomas

"Thank you, Quality Water Northwest!"

I have been using Quality Water Northwest for a number of years. I am impressed with their Customer Service and the detail of what they do. I was having some issues with iron and their system plus my maintenance plan has been a life saver. Thank you Quality Water and I highly recommend you to anyone :)
- Stephen

"Everyone was wonderful and so helpful."

Absolutely wonderful customer service. We discovered Coliform Bacteria in our well water, they were able to come and inspect things, then install a UV light purifier very quickly and at a very reasonable price. I really, really appreciate them! Everyone I met was wonderful and so helpful, especially Shay! Thank you Quality Water Northwest!
- Sara

"Great company!"

Great company! I purchased an iron filter and water softener. Bret met with me on site during construction, and installation went smoothly. I really appreciated how they helped me when I had questions shortly after moving in.
- Mark

"5 stars! Thank you!"

They did a lot of work and did a good job. The serviceman who came and troubleshot problems was incredibly knowledgeable and experienced and a generally great guy. If you live out in the boonies like me I can not recommend them enough.
- David

"Don't hesitate to choose Quality Water Northwest"

We had a Kinetico softener and reverse osmosis drinking water system installed in 2012. We have been extremely pleased with the system as well as the customer service provided by Quality Water Northwest. The entire system, installed with some planning into our 1960’s built home, was well worth the investment. The drinking water is delicious and the RO system has worked flawlessly. A bonus is that appliances requiring water never need to be de-scaled or have additional filtration. We also love the softened water. If we should move in the future, we will not hesitate to choose Kinetico products and Quality Water Northwest.
- Carol

"Timely, friendly, and knowledgeable!"

Tech arrived when promised. He was friendly, knowledgeable and discussed several options.
- Terry

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